Privacy Policy

Introduction

KÖR-SIWÂ (“we,” “us,” or “our”) is committed to protecting the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit www.korsiwa.com (the “Site”) or make a purchase from us.

Information We Collect

We collect various types of information from you, including:

Personal Information: This includes information that can identify³ you, such as:
- Your name
- Email address
- Phone number
- Shipping and billing address
- IP address
- Account login credentials

We collect this information when you create an account, place an order, subscribe to our newsletter, participate in surveys or promotions, or contact us for customer support.

Payment Information: When you make a purchase, we collect your payment information, such as your credit card number, expiry date, and security code. This information is processed securely by our third-party payment processor and is not stored on our servers.
Website Usage Information: We collect information about how you use our Site, such as your browser type, operating system, pages visited, referring website, and time spent on our Site. This information is collected through cookies and similar technologies (see our Cookie Policy for more information).
Device Information: We may collect information about the device you use to access our Site, such as the device type, operating system, and unique device identifiers.

How We Use Your Information

We use your information for the following purposes:

To process your orders and provide customer support: This includes fulfilling your orders, processing payments, providing shipping updates, and responding to your inquiries.
To improve our Site and product offerings: We use your feedback and website usage data to improve the design and functionality of our Site, and to develop new products and services.
To send you marketing communications: If you have opted in to receive marketing communications, we may send you emails or other messages about new products, promotions, and other updates. You can unsubscribe from these communications at any time.
To personalize your experience: We may use your information to personalize your experience on our Site, such as by showing you relevant product recommendations.
To comply with legal obligations: We may use your information to comply with applicable laws and regulations.

Legal Basis for Processing

Our legal basis for collecting and using your personal information will depend on the personal information concerned and the specific context in which we collectit. However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.

Sharing Your Information

We may share your information with the following third parties:

Service providers: We share information with service providers who assist us with payment processing, shipping, marketing, website analytics, and other essential functions. We have contracts with our service providers that require them to protect your information.
Business partners: We may share information with business partners who offer products or services that may be of interest to you. We will only do this with your consent.
Legal authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe that such disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country,or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Your Privacy Choices

You have the following choices regarding your personal information:

Access and correct your information: You can access and correct your personal information by logging into your account or contacting us.
Opt out of marketing communications: You can opt out of receiving marketingemails by clicking the “unsubscribe” link at the bottom of the email.
Disable cookies: You can disable cookies in your browser settings, but this may affect the functionality of our Site.
Request deletion of your data: You can request that we delete your personal information. We will comply with your request unless we have a legitimate reason to retain the data.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Using encryption to protect your data during transmission
Storing your data on secure servers
Implementing access controls to restrict access to your data
Regularly reviewing our security practices

Children’s Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

KÖR-SIWÂ

8 Coast-U Feli street, Surulere, Lagos, Nigeria

hello@korsiwa.com

Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our Site.