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Introduction

These Terms and Conditions govern your use of the KÖR-SIWÂ website (www.korsiwa.com) (the “Site”) and your purchase of products from us. By accessing or using the Site, you agree to be bound by these Terms and Conditions. If you disagree with any part of the terms, then you may not access the Site.

Products and Services

We offer a variety of custom-made furniture, artwork, and home interior goods. All products are subject to availability. We reserve the right to discontinue any product at any time without notice. Product descriptions and images on our Site are for illustrative purposes only and may vary slightly from the actual product.

Orders and Payment

• You can place an order through our Site by adding products to your shopping cart and proceeding to checkout.
• By placing an order, you represent that you are authorized to use the payment method provided and that all information you provide is accurate and complete.
• We accept various payment methods, as indicated on our Site.
• Prices for our products are subject to change without notice.
• We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraud.

Shipping and Delivery

• We ship to addresses within Nigeria and internationally.
• Shipping times and fees vary depending on the destination and are displayed at checkout.
• We aim to deliver your order within the estimated timeframe, but we are not responsible for any delays or damages caused by the shipping carrier.
• Risk of loss and title for products pass to you upon delivery to the carrier.
• You are responsible for any customs duties, taxes, or other fees that may be imposed on international shipments.

Returns and Refunds

• We offer a 14-day return policy for most items, starting from the date of delivery.
• Made-to-order items are non-returnable unless faulty.
• To be eligible for a return, the item must be unused and in its original packaging.
• You are responsible for the cost of return shipping.
• Refunds will be processed within 7-14 working days of receiving the returned item.
• For more details, please see our Payments and Refunds Policy.

Intellectual Property

• The Site and its content, including but not limited to text, graphics, logos, images, and software, are protected by intellectual property laws.
• You may not use our trademarks or copyrighted materials without our permission.
• You may not reproduce, distribute, modify, display, or perform the content of the Site without our prior written consent.

User-Generated Content

• If you submit any content to our Site, such as reviews or comments, you grant us a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, adapt, publish, translate, distribute, and display such content worldwide in any media.
• You represent and warrant that you own or have the necessary rights to submit such content and that the content does not violate any third-party rights.

Prohibited Activities

You may not use the Site for any illegal or unauthorized purpose. You agree not to:

• Violate any applicable laws or regulations
• Infringe upon the intellectual property rights of others
• Upload or transmit viruses or other malicious code
• Interfere with the security or integrity of the Site
• Attempt to gain unauthorized access to the Site or any user accounts
• Collect or harvest any personal information from the Site

Disclaimer

• We make every effort to ensure that the information on our Site is accurate and up-to-date. However, we do not guarantee the accuracy, completeness, or reliability of the information.
• We are not responsible for any errors or omissions in the content of the Site.
• Your use of the Site is at your own risk.

Limitation of Liability

• To the fullest extent permitted by law, we are not liable for any damages arising from your use of the Site or your purchase of our products, including but not limited to direct, indirect, incidental, consequential, or punitive damages.
• In no event shall our total liability to you for all damages, losses, and causes of action exceed the amount paid by you for the product or service in question.

Indemnification

You agree to indemnify and hold us harmless from any claims, losses, damages, liabilities, costs, and expenses (including attorney’s fees) arising out of your use of the Site or your breach of these Terms and Conditions.

Governing Law

These Terms and Conditions are governed by the laws of Nigeria.

Dispute Resolution

Any dispute arising out of or relating to these Terms and Conditions shall be settled amicably between the parties. If the parties are unable to reach an amicable settlement, the dispute shall be submitted to binding arbitration in accordance with the laws of Nigeria.

Changes to these Terms and Conditions

We may update these Terms and Conditions from time to time. Any changes will be posted on our Site. Your continued use of the Site following the posting of revised Terms and Conditions constitutes your acceptance of the changes.

November 27, 2024